Last Updated: 24 February 2025
Any products with specific money back guarantees are outlined on corresponding sales pages along with terms of said guarantees.
Guarantees for our digital products may take the form of:
30-Day Action-Taker Guarantee
We offer a 30-day refund policy on eligible digital products (not including software), under the following conditions:
Eligibility Requirements
To be eligible for a refund, you must demonstrate that you made a genuine effort to implement the material. This includes:
1. Completing the core training content
2. Using the provided prompts/tools
3. Building or launching your product
Refund Request Process
If, after taking these steps, you still don’t feel the product delivered value:
1. Email our support team at [email protected].
2. Include proof of action (e.g. screenshots of your product draft, use of prompts/tools etc.)
3. Submit your request within 30 calendar days of your original purchase
What’s Not Covered
1. Refunds are not available for customers who did not engage with the material or made no attempt to use the product
2. Refunds will not be granted for reasons unrelated to product performance (e.g. “I changed my mind” or “I don’t have time”)
3. We do not offer partial refunds or extensions beyond the 30-day window
How Refunds Are Issued
Approved refunds are processed to the original payment method within 5–10 business days.
You will receive a confirmation email once your refund is issued.
Conditions for a refund
1. Refunds are only available for the first paid month of the software and within 30-days of signing up for any courses as outlined above.
2. Refund requests must be made within 30 days of the first payment.
3. Refunds will be issued to the original payment method used during the purchase.
4. Processing fees (charged by Stripe) will apply to the refund amount.
Fees and Payments
Payment Requirement: You must pay for each product you use, as per the pricing shown to you.
Payment Processors: We use Stripe to handle payments. Their terms and privacy policies also apply.
Billing Method: Charges are made through the payment method you select in your account settings.
Currency: All fees are in U.S. dollars. You're responsible for any currency conversion or foreign exchange fees.
If you have any questions or concerns about your order, please reach out to: [email protected]